An Open Letter to World Vision about their Plans to Distribute Unwanted Superbowl T-Shirts

Dear World Vision,

You are among the world’s largest, most established and most recognized non-governmental organizations. In 2009 you were responsible for over USD 2.5 billion in donated goods, services and financial support. You work in 96 countries on 5 continents, providing a wide range of services. You have been carrying out development activities since 1953. You are signatory to the Red Cross Code of Conduct and the INGO Accountability Charter. You have been a part of the creation of the Sphere Project, and involved in programs such as the Humanitarian Accountability Project (HAP), the Active Learning Network for Accountability and Practice (ALNAP), People in Aid (PIA) and the Emergency Capacity Building Project (ECB).

So where were you when we were talking about t-shirts last year?

Last year a social entrepreneur named Jason suggested using his online networks to source a million t-shirts for poor unclothed masses in Africa. He was soundly routed by the online community of aid workers who, quite rightly, claimed that this was a bad idea which had no foundation in best aid practice. There was quite a bit of noise made at the time.

Why, then, are you proposing to send 100,000 unwanted t-shirts from the losing Superbowl team to poor communities in the name of Gifts in Kind (GIK?). We all know it’s bad practice. You know it’s bad practice. Please could you come up with a more appropriate course of action.

We all understand that GIK benefits your bottom line, and the bottom line of the donating companies too courtesy of tax-breaks. Saundra has done a great job of explaining that to us here.

It’s also worth noting that it’s not just your head office that benefits, but your field offices as well, because they also have to keep their overhead-to-field-expenditure ratio sweet if they want to keep getting funded. It beefs up their projects so they can justify their staffing levels. It also allows them to give out stuff that makes communities like them (if they do it right)- even useless stuff like t-shirts, because everybody likes to receive gifts, even useless ones. So we get that there are organizational pressures to do this.

But none of this makes it right.

The fact is, it’s just bad practice. It’s usually bad for the local economy. It breeds an expectation among communities of handouts from NGOs. It doesn’t really benefit anybody. There’s a whole host of other costs associated with this process- storage, shipping, customs, distribution- and even if these are carried by somebody else and not you, somebody is paying a substantial amount of money for an activity that is largely valueless. Those of us in this industry have been to enough poor countries to know that very few people genuinely lack t-shirts, and even if they do, there are probably a lot more things they’d rather you spend your time doing. Like spending the shipping and distribution funds of unwanted t-shirts on improving water and sanitation programs, or vaccinating children against childhood diseases- the sort of thing that actually kills kids.

Last time I checked, the World Health Organization had no global figures on fatalities caused by lack of t-shirts.

But anyway, when you unpack it all, it’s really just bad aid.

Another thing I’d like to raise with you: Have you thought about the message you’re sending by embracing these t-shirt cast-offs? Never mind the indignity of giving a bunch of poor people overseas the t-shirts that no Americans want to wear because they belong to a team that never won. What I’m talking about is the practice of the American clothing industry printing 100,000 t-shirts that it knows nobody will want to wear. Do you think this is the sort of behaviour that an organization with an ethos like World Vision should be embracing?

Do you think you should instead be turning to the American public and saying to them, “How can you justify this sort of disgusting wastage on such a symbolic level- mass-producing something in the public eye that you know will be thrown away- when there are billions of people living in absolute poverty?” Couldn’t you use the Superbowl platform as a great opportunity, together with other like-minded organizations, to instead remind the American people to think about their consumption and waste habits as citizens in an increasingly interconnected global community, and remind them how privileged they are to enjoy such opulence?

I would be very interested to know how your support of this practice fits with your Christian identity and the notion of being stewards of an earth that God has given you to take care of (Gen 1:29, Gen 2:15).

As Saundra’s so elequently put, Jason was able to change his attitude and practice based on the feedback he received when his mistake was made, and the same challenge lies before you. Please could you, in your position as a leading humanitarian relief and development agency, consider changing your practices around GIK so that they are first and foremost in the interest of people in underpriveleged communities, and are not driven by corporations and industries who give SWEDOW to get tax-breaks (we should have a seperate conversation about food-aid at some point as well).

You need to understand that when a professional development agency like World Vision does something thoughtless like this, it undermines the voices of the rest of us trying to push for smarter aid. And, quite frankly, when you replicate a half-baked idea that was so highly and publically criticized very recently, it really undermines your credibility too.

Just while we’re talking, could you please stop caring about what your percentage of overheads looks like vis-a-vis your field costs. We all know that this doesn’t really have a wit to do about your organizational impact, but the longer you keep fretting about it on your annual reports, the more uninformed people will think that it does. Instead, remain transparent, ensure that your support costs are being spent in ways that make your field impact more efficient and in favour of the communities we’re all supposed to be serving, and trust the public to understand the work you do. They will trust you more for it. There are a lot of us out there trying to push this message on behalf of all NGOs and SmartAid practicioners out there, so the sooner you can get with this program, the better.

Thanks for your time.

-MA

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Comments
  1. Stevie says:

    Your letter has given me a new perspective, thank you.

    • Tina Jensen says:

      I completely agree with your perspective!

      The people in Africa NEED food, water, and healthcare! The last thing they are hoping for when they have spent days – and sometimes weeks – walking to an Aid Camp is that they are getting a t-shirt!

      My God, what is World Vision thinking?

      • morealtitude says:

        Hi Tina & thanks for your comment- and your perspective.

        You’re right, but to give credit to World Vision, I very much doubt they were planning on shipping t-shirts to Dadaab Refugee Camp for famine victims. If they’re like most large NGOs, they would have been planning to ship those t-shirts to areas where they do regular shipments of Gifts in Kind (GIK) to ‘compliment’ existing programming. Aid agencies working in famine situations will almost certainly be prioritizing what you say- food, water and healthcare, with some shelter thrown in as well. None the less, it doesn’t negate the key point, which is that there are far more pressing things, even in relatively stable communities, for big NGOs to be investing their resources in rather than handing out second-hand t-shirts.

        I suspect World Vision were ‘thinking’ something along the lines of: Corporate Sponsorship; Media Profile; Bottom-line Income Reporting; No-Brainer Aid Handouts.

        Cheers,

        -MA

  2. Great article. I hope that World Vision embraces this an an opportunity to learn and engage in constructive discussion rather than get defensive or dismissive.

  3. [...] Dear Jas – er – I mean – World Vision – Wanderlust – an open letter to World Vision [...]

  4. [...] This post was mentioned on Twitter by TMS Ruge, Akhila Kolisetty, Owen Barder, Wronging Rights, Linda Raftree and others. Linda Raftree said: Co-Sign!! RT @morealtitude: 'Dear Jas- er- I mean- World Vision' http://bit.ly/hPfD3V Open letter on #Superbowl #milliontshirts #SmartAid [...]

  5. Annie says:

    What a great article! Have you brought it to the attention of WV directly? Do update us with their feedback if so!

  6. Well done, oh how we need more article such as this one.I guess there is some excuse for well meaning individuals ( who are uninformed ) who cause the type of problems that this T shirt action will cause.
    But its hard to understand how a large org. such as this can do this. M.T

  7. Penelope says:

    Brilliant – really well put, you covered all the bases. I’m glad you brought up the wastage and dignity aspect of it. In response to comments on the WV blog, their comm person said that “pharmaceuticals, school supplies and clothing – [are] generally useful and unavailable or difficult to access in developing communities.” So I guess getting these communities hooked on hand-outs is the way out of that problem!? Grrr…

    I hope they engage with you, and other voices, in this debate.

  8. I want to find out exactly where these t-shirts are being shipped and bring a significant amount of them back to the United States so I can sell them to Steelers fans in Pittsburgh for $49.99 each. Then I will donate the proceeds to Project Diaspora to help with the expenses of the next Villages in Action conference.

  9. [...] criticism out there as well as a response from World Vision. Murphy included a link to the blog to Wanderlust, which calls upon World Vision to end this practice: The fact is, it’s just bad practice. It’s [...]

  10. Amanda says:

    SO curious to hear your thoughts on Soles 4 Souls. It seems to be everywhere these days.

  11. [...] not an aid expert and there are a ton of people who have written very smart and well thought out criticisms of why this is a pretty big fail on World Vision USA’s part [...]

  12. [...] accomplished writers and thinkers, like Saundra and Wanderlust (http://morealtitude.wordpress.com/2011/02/09/dear-jas-er-i-mean-world-vision/) have blogged about their concerns that this partnership raises. I want to echo their main points [...]

  13. [...] Wanderlust, one of the few posts written thus far, does a great job of putting World Vision’s experience into perspective: [...]

  14. [...] the superbowl’s losing team as champions. It was framed as a ‘charitable’ donation. Several opinions on this have already been offered on other blogs, and I’m told that World Vision has since [...]

  15. [...] world. This gifts-in-kind strategy was criticized by many bloggers — good summaries are at More Altitude and Good Intentions are Not Enough. Saundra S. of Good Intentions also explained why she thinks [...]

  16. [...] Dear Jas – er – I mean – World Vision – Wanderlust – an open letter to World Vision [...]

  17. [...] Dear Jas – er – I mean – World Vision – Wanderlust – an open letter to World Vision [...]

  18. [...] this post is not really going to be about why this program is wrongheaded (something fully covered elsewhere) but why talking about the clout of faith-based aid organizations is so taboo, even in the [...]

  19. [...] the unexemplary behavior by aid behemoth and standard-setter World Vision has provoked far fewer critical posts.Self-preservation-minded aid bloggers who work with World Vision might be  rationally [...]

  20. [...] still a bad idea, as plenty of bloggers have again pointed out. To paraphrase Aid Watch’s recent post, there’s no [...]

  21. [...] Vision USA has been doing for 15 years now, even though the benefits of this type of program are very questionable in terms of whether they actually contribute effectively to World Vision’s overall vision and [...]

  22. [...] still a bad idea, as plenty of bloggers have again pointed out. To paraphrase Aid Watch’s recent post, there’s no [...]

  23. [...] the recent effort by World Vision to send 100,000 misprinted Super Bowl champion t-shirts to people in the third world, improving [...]

  24. [...] the recent effort by World Vision to send 100,000 misprinted Super Bowl champion t-shirts to people in the third world, improving [...]

  25. [...] @MoreAltitude, who talks like a data-driven field worker writes: [...]

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